Legal
These terms govern the use of the Stellare platform by event agencies, producers and other event organizers.
Last updated: July 4, 2026
Draft — pending legal review
This text was written from how the product actually works and has not yet been reviewed by a lawyer. Do not treat it as binding while this notice is here.
Stellare is operated by [LEGAL NAME], registered under [TAX ID], with offices at [address].
These terms govern access to and use of the website, the admin panel, the client portal and the platform APIs. By creating an account or using the service, you agree to them.
Where this document says “you” or “customer”, it means the company or person contracting the service — usually the event agency.
Using the platform requires an account, created with e-mail and password or with a Google account.
You are responsible for keeping your credentials confidential and for all activity in your account and organization.
An organization may have several users with different roles. Granting and revoking that access is up to the organization owner.
The platform is offered on recurring plans. The prices that apply are those published on the pricing page at the time of purchase.
There is a 14-day free trial with no credit card required. When it ends, access to paid features depends on subscribing to a plan.
Payments are processed by a third party (Stripe). We do not store full card numbers on our servers.
You may cancel at any time; cancellation takes effect at the end of the period already paid, with no pro-rata refund for the current cycle unless the law requires one.
You agree not to use the platform for unlawful activity, to send unsolicited bulk messages, to attempt to reach another organization's data, or to overload or probe the infrastructure without authorization.
Reselling, sublicensing or presenting the service to third parties as your own is not allowed without a written agreement.
The data you enter — clients, guests, vendors, contracts, amounts — remains yours. We claim no ownership over it.
You represent that you have a lawful basis to process the personal data of third parties you enter, guests in particular. For that data we act as processor and you as controller. See the Privacy Policy.
We access that data only to operate the service, to provide support you request, or to comply with a legal obligation.
We work to keep the platform continuously available but do not guarantee uninterrupted operation. Scheduled maintenance will be announced in advance whenever possible.
Support is provided through the channels listed on the site, on business days.
The Stellare software, brand, design and documentation belong to the company and are protected by law. This agreement grants you a licence to use them, not an assignment.
You may close your account at any time from the panel or by e-mail request.
We may suspend or terminate access for breach of these terms, non-payment or legal order, with prior notice whenever possible.
After termination your data remains available for export for [30] days and is then deleted, as described in the Privacy Policy.
The platform is an organizing tool. Operational and commercial decisions about your events are yours.
To the fullest extent permitted by applicable law, our liability is limited to the amount you paid in the 12 months before the event giving rise to the claim.
Nothing here removes rights that Brazilian law grants on a non-waivable basis, including consumer rights where they apply.
We may change these terms. Material changes will be announced by e-mail or in the panel with reasonable notice, and the date at the top of this page will be updated.
Continued use after the new version takes effect means you accept it.
These terms are governed by Brazilian law. The courts of [city/state] are elected as the venue, waiving any other.
Questions about these terms: [contact e-mail].
